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Senior AR Analyst with French-American Giant in Customer Service

Číslo ponuky 96331

Typ: plný úväzok

Sektor: Administratíva a zákaznícka podpora

Úroveň pozície: Specialist

Plat: From 1700 EUR/a month (Final salary range wil be defined by the experience of each applicant)

Kontaktná osoba:

Kristína Makóová
421918790884
makoova@sandyou.sk

Popis

Financial Operations team of our client seeks a proactive Finance Analyst with a focus on customer service and attention to detail. The primary role involves handling and resolving queries about receivables and payments from their corporate clients. Additionally, you'll have opportunities to participate in cross-functional projects and initiatives aimed at process enhancement.

Your mission:

  • Overseeing customer debts 
  • Credit collection operations
  • Examining and tracking AR Aging Reports and collections objectives
  • Addressing customer inquiries regarding invoices, investigating outstanding or disputed balances, and collaborating directly with customers to resolve concerns and rectify invoicing inaccuracies
  • Harmonizing outstanding receivables with customers to ensure prompt and punctual AR collection
  • Collaborating efficiently with all pertinent parties to ensure optimal customer service, particularly for customers encountering cash flow or internal challenges
  • Cultivating trust with external and internal stakeholders/customers, fostering enduring relationships that uphold  customer-centric approach and continually seeking avenues to enhance customer experience and satisfaction
  • Collaborating with  customers to enhance processes and address escalations and discrepancies 
  • Identifying, enhancing, and rectifying any issues within current collections procedures

 

Benefity

  • Status of an employee in a top notch American corporation
  • Opportunity to immerse yourself in the multinational environment
  • Annual membership in medical clinic
  • Sign on bonus
  • Meal voucher card
  • Life insurance
  • Retirement pension

 

Požiadavky

Your profile:

  • Fluent French and English
  • Very good communication and analytical skills
  • Positive attitude towards issue resolutioGood MS Office skill
  • Passion for financial operations, open communication and comfort around higher management
  • Communicative, willing and able to sort issues and financial data interchange through phone, email
  • Able to present in front of different audiences

Nice to haves´:

  • Previous Account Receivables, Customer Care, or other customer facing department experience
  • Previous experience in remote teams, being in contact with customers through phone and/or email
  • Finance background or previous experience with finance is an advantage

 

O firme

Our client brings a chance to work for an American multinational giant, a company with focus on technology, which daily checks the wish list of items coming from millions of customers all around the world. Being the member of the “Big Five” and 10 most valuable brands, there is merely a good it cannot provide.

 

Podporované typy súborov: pdf, doc, docx, odt, rtf, Max. veľkosť: 64 MB.
Na základe vašej reakcie na túto pracovnú ponuku budú spoločnosti zo skupiny Synergie, a to spoločnosti SYNERGIE, s.r.o., IČO: 458 08 139, SYNERGIE TEMPORARY HELP s.r.o., IČO: 26711834, obe so sídlom Na příkopě 854/14, Nové Město, 110 00 Praha 1, Česká republika a SYNERGIE Slovakia s.r.o., IČO: 35766239, SYNERGIE TEMPORARY HELP s. r. o., IČO: 48265403, obe so sídlom Dunajská 4, 811 08 Bratislava, Slovenská republika (ďalej len „Spoločnosti“), v zmysle nariadenia Európskeho parlamentu a Rady (EU) č. 2016/679 o ochrane fyzických osôb v súvislosti so spracovaním osobných údajov a o voľnom pohybe týchto údajov (nariadenie GDPR), spracovávať vaše osobné údaje po dobu trvania príslušného výberového konania.
Na základe vašej reakcie na túto pracovnú ponuku budú spoločnosti zo skupiny Synergie, a to spoločnosti SYNERGIE, s.r.o., IČO: 458 08 139, SYNERGIE TEMPORARY HELP s.r.o., IČO: 26711834, obe so sídlom Na příkopě 854/14, Nové Město, 110 00 Praha 1, Česká republika a SYNERGIE Slovakia s.r.o., IČO: 35766239, SYNERGIE TEMPORARY HELP s. r. o., IČO: 48265403, obe so sídlom Dunajská 4, 811 08 Bratislava, Slovenská republika (ďalej len „Spoločnosti“), v zmysle nariadenia Európskeho parlamentu a Rady (EU) č. 2016/679 o ochrane fyzických osôb v súvislosti so spracovaním osobných údajov a o voľnom pohybe týchto údajov (nariadenie GDPR), spracovávať vaše osobné údaje po dobu trvania príslušného výberového konania.

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