cross

Senior AR Analyst with Spanish – American Giant in Customer Experience

Číslo ponuky 96334

Lokalita: Bratislava

Úroveň pozície: Specialist

Plat: From 1700 EUR/month (Final salary range will depend on the extent of each applicant´s experience)

Kontaktná osoba:

Kristína Makóová
421918790884
makoova@sandyou.sk

Popis

Our client´s Financial Operations team is currently seeking a Finance Analyst with a strong focus on customer service and an eye for detail. Your primary task will be overseeing and resolving inquiries about receivables and payments from their corporate clients.

Your mission:

  • Reviewing and monitoring AR Aging Reports and collections targets
  • Overseeing customer debts - credit collection operations
  • Addressing customer inquiries about invoicing, investigating outstanding or disputed amounts, and collaborating directly with customers to resolve their concerns and rectify invoicing inaccuracies
  • Ensuring prompt and timely AR collection by reconciling outstanding receivables with customers
  • Collaborating effectively with all relevant stakeholders to ensure optimal customer service, particularly for customers experiencing cash flow or internal challenges
  •  Establishing trust with external and internal stakeholders/customers, fostering enduring relationships that reinforce customer-centric approach, and continuously seeking ways to enhance customer experience and satisfaction
  • Collaborating with customers to enhance processes and address escalations and discrepancies
  • Identifying, enhancing, and rectifying any issues within our current collections processes

 

Benefity

  • Status of an employee in a top notch American corporation
  • Opportunity to immerse yourself in the multinational environment
  • Annual membership in medical clinic
  • Sign on bonus
  • Meal voucher card
  • Life insurance
  • Retirement pension

 

Požiadavky

  • Fluent Spanish and English
  • Very good communication and analytical skills
  • Positive attitude towards issue resolution
  • Good MS Office skill
  • Passion for financial operations, open communication and comfort around higher management
  • Communicative, willing and able to sort issues and financial data interchange through phone, email
  • Able to present in front of different audiences

Nice to haves:

  • Previous Account Receivables, Customer Care, or other customer facing department experience
  • Previous experience in remote teams, being in contact with customers through phone and/or email
  • Finance background or previous experience with finance is an advantage

 

O firme

Our client brings a chance to work for an American multinational giant, a company with focus on technology, which daily checks the wish list of items coming from millions of customers all around the world. Being the member of the “Big Five” and 10 most valuable brands, there is merely a good it cannot provide.

 

Podporované typy súborov: pdf, doc, docx, odt, rtf, Max. veľkosť: 64 MB.
Na základe vašej reakcie na túto pracovnú ponuku budú spoločnosti zo skupiny Synergie, a to spoločnosti SYNERGIE, s.r.o., IČO: 458 08 139, SYNERGIE TEMPORARY HELP s.r.o., IČO: 26711834, obe so sídlom Na příkopě 854/14, Nové Město, 110 00 Praha 1, Česká republika a SYNERGIE Slovakia s.r.o., IČO: 35766239, SYNERGIE TEMPORARY HELP s. r. o., IČO: 48265403, obe so sídlom Dunajská 4, 811 08 Bratislava, Slovenská republika (ďalej len „Spoločnosti“), v zmysle nariadenia Európskeho parlamentu a Rady (EU) č. 2016/679 o ochrane fyzických osôb v súvislosti so spracovaním osobných údajov a o voľnom pohybe týchto údajov (nariadenie GDPR), spracovávať vaše osobné údaje po dobu trvania príslušného výberového konania.
Na základe vašej reakcie na túto pracovnú ponuku budú spoločnosti zo skupiny Synergie, a to spoločnosti SYNERGIE, s.r.o., IČO: 458 08 139, SYNERGIE TEMPORARY HELP s.r.o., IČO: 26711834, obe so sídlom Na příkopě 854/14, Nové Město, 110 00 Praha 1, Česká republika a SYNERGIE Slovakia s.r.o., IČO: 35766239, SYNERGIE TEMPORARY HELP s. r. o., IČO: 48265403, obe so sídlom Dunajská 4, 811 08 Bratislava, Slovenská republika (ďalej len „Spoločnosti“), v zmysle nariadenia Európskeho parlamentu a Rady (EU) č. 2016/679 o ochrane fyzických osôb v súvislosti so spracovaním osobných údajov a o voľnom pohybe týchto údajov (nariadenie GDPR), spracovávať vaše osobné údaje po dobu trvania príslušného výberového konania.

This field is for validation purposes and should be left unchanged.