Consult Away – Around the world in 8 hours!

Description

For all dynamic and travel enthusiasts with fluent German who thrive in multinational environment, fasten your seatbelt!

We have an opportunity to fly the globe in just 8 hours of your working hours

How is it possible? 

74 nationalities,15 languages all on one floor add up to a cosmopolitan atmosphere.

Be connected to German natives on the phone in one modern, dynamic workplace in the heart of one of the most “chic” cities in Europe!

Our client, a leader in the customer service sector with 500 collaborators offers you all that and more for your expertise in German (language and culture wise). 

Your role in the story

•  Become a crucial support for customers by answering their requests
•  As a German culture knower, you establish the missing link between the partners and customers
•  Ensuring positive experience from customer side, liaising with your coworkers

Benefits

Attractive relationship with your employer with no strings attached:

• Attractive hybrid model
• 40 days to work abroad: choose your holiday and work remotely from any country
• Travel budget for you, friends and family: up to 12 000 CZK per year to spend on airplane tickets

To keep you physically in shape and professionally growing

•  Leisure: up to 6 000 CZK per year to spend on sports activities/language courses/etc.
• 7000 CZK bonus a month to top your salary for doing your job properly (having the customers happy)
• Meal tickets in the value of 160 CZK per working day
• 3 extra days of holiday – 23 days in total per year
• Discounted air tickets with Air France up to 90% discount
•  An opportunity for promotion just around the corner (90% of our team leaders/managers have been hired internally)
• Stable work conditions (permanent contract) and enjoyable environment
• Private medical assistance ulékaře.cz for you and your relatives
• Discounts with local shops in the Florentinum building
•  Referral program
•  Company events
• If you are a working parent: a monthly financial contribution before the maternity leave officialy ends

Requirements

We are a match with

• An outgoing, approachable person who enjoys building connections with others.
• Drive to learn about the airline and luxury industries, including loyalty programs, flight booking, B2B operations, social media, post-flight claims, and related areas.
• Fluency in English and German and eagerness to use both languages in everyday work.
• Background in customer service is a strong advantage.

Company info

Whom you will be joining

The company is a unique Air France provider in Prague. Thanks to its monopoly on the market, you do not have to make a call, the call comes to you.

They are dedicated to elevating the travel experience, specializing in the airline and luxury industries to ensure every journey feels exceptional. The mission is simple: to create enjoyable, seamless experiences that connect people, not just through services but through genuine relationships.